Workplace Communication Teacher Resources
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Curated OER
Workplace Communication from Two Points of View
Students explore the significance of communication in the workplace. In this written communication lesson, students review and discuss the attributes of workplace memos prior to writing their own using the provided checklist.
Curated OER
Guide to Communicating
Teacher, project managers, or those in a vocational training program will understand how to communicate effectively. Work place communication, listening techniques, and communication models are discussed in a resource is specific to...
Workforce Solutions
Workplace Ethics
An activity that focuses on workplace ethical dilemmas asks groups how to respond to a series of scenarios. First, the class brainstorms a list of ethics that apply to employers, then a second one that applies to employees. Using their...
Workforce Solutions
Workplace Personalities
Being able to get along with a variety of personalities in the workplace is a key job skill. To gain insight into the importance of this skill, class members take on roles of various personality types and work in groups to try to build a...
Curated OER
Knowing Write from Wrong
Explore how the informality of electronic correspondence has affected communications in the workplace. Writers develop pages for a basic writing guide that contains rules and examples to help correct common writing errors. A great way to...
Curated OER
Student Opinion: When Did You Have a Great Conversation?
Conduct a classroom conversation about communication using this resource as a jumping-off point. For this The Learning Network activity, learners read an excerpt from The New York Times opinion piece, "The Flight From Conversation," and...
Curated OER
Understanding the Workplace
Local business is a huge part of the economy; explore the small companies in your own neighborhood with a career study lesson. Begin with a class discussion about types of local business before splitting scholars into small groups. Each...
Curated OER
Job Search: Body Language During Job Interviews
This may be a short and simple lesson, but it is really quite important. Help your upper graders get ready for interviews, work place communication, and life. They role-play to see and show the differences between good and bad body...
Curated OER
Student Handout - Words I Can Use
Sometimes people with special needs find it hard to be understood. And, sometimes people with special need find it hard to understand others. Prepare your class for life in the workplace by discussing what they can say and do when there...
Curated OER
Student Handout –People Helping
When you're in the workplace you need to know how to ask for and give help. Special needs individuals can look at each of the three workplace pictures and use the provided questions to practice asking for help. There are three questions...
Curated OER
Workplace Safety Lesson
Students distinguish between effective and ineffective communication techniques and apply their knowledge of successful interactions with authority figures to workplace situations. They also use teamwork, communication, and analytical...
Curated OER
Communicating At Work: Facilitating Good Communication
Pupils identify characteristics of good communication. They role-play different scenarios from a work setting that require good communication and evaluate their efforts.
Curated OER
Tuesday Tours: Communication
Students explore communication skills. In this career traits instructional activity, students are introduced to Eric Berne's Transactional Analysis Model of Communication. Students discuss the impact of verbal and nonverbal communication...
Curated OER
Interpersonal Communications: Customer Service
High schoolers, who may soon be entering the workplace, read and discuss a case study in which a business service representative has an unpleasant confrontation with a customer that results in a lost sale. Groups review three questions...
California Department of Education
Workplace Skills
What skills do employers look for in potential employees? Introduce scholars to the skills that pay the bills during the second of six career and college readiness lesson plans. Once they have defined critical 21st-century skills, groups...
Curated OER
Human Relations in the Workplace
Students explore, analyze and demonstrate effective human skills while working with others. They explain the significance of the Western Electric experiment and distinguish between technical skills and people skills and complete a...
Curated OER
Communicating at Work: Five Basic Human Needs
Students explore five "Basic Human Needs" through lecture and group discussion. They consider how these needs, such as belonging, significance, etc. are essential in the workplace and discuss how to communicate their needs.
Texas Education Agency (TEA)
Communication at Work - Soft Skills in the Workplace
Don't get stuck between a soft and a hard place. Scholars conduct research about business leaders, typing a report to analyze the leaders' hard and soft skills. Additionally, pupils create an instructional manual for either assembling a...
Curated OER
Teen Jobs: How to Find, Get, and Keep Employment
A five-day lesson on getting and keeping a job; what could be more beneficial to a young adult? They'll discuss how to locate a job, pick up and fill out an application, and nail the all important job interview. Resume writing,...
Curated OER
Job Communication
Students assess the role of communication within various jobs. In this investigation instructional activity, students discuss the needs and types of communication in the workforce, then make their own communication device. This device is...
In Working Order
Life Skills Lesson Activities
Examine the proper procedures and guidelines of Occupational Health and Safety with activities designed for high schoolers. Job seekers learn how to identify and remedy common workplace hazards, and to mitigate risk when possible.
Curated OER
Creating a Student Safety Committee to Support Lab Safety for the 21st Century Workplace
Students create a Student Safety Committee. In this lesson plan for science lab activities, students discuss the communication skills required to help each other in the science lab. Students analyze their classmates' response to a...
University of the Desert
How Can Conflict and Disagreement be Managed and Resolved?
As you explore the meaning of cultural understanding and diffusion with your learners, discuss how dialogue can play a role in resolving conflicts based on misunderstanding. Examine keywords such as compromise, communication, and...
Texas Education Agency (TEA)
Managerial Communications
Communication is key. Pupils receive direct instruction about managerial communications and then independently research communications careers. Scholars then complete exit tickets, answering questions about what they learned.